Wellspring Psychotherapy
 

Support & Solutions
Helping Good Families with Challenging Situations

Children

Adults

Families

Adolescents

Couples


              Deborah Rogers LMFT


    8 Crow Canyon Ct., Suite 110  San Ramon  CA 94583
 

                                                      925 831-2442   |   Call Today


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No More Phone Tag!

Receive Appointment
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Make Appointments 24/7
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Confidential Secure Site

 

 

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Man can live about forty days without food...

About three days without water...
About eight minutes without air...

But only for one second without hope.

           Hal Lindsey

 

 





Schedule Online Now



4 Calendar  quick link     
- See Available Appointment Times   -  New Clients     - Current Clients 

4
Log In      quick link     
-  To  Make an Appointment           - Cancel Session   - Re-Schedule    
-  To check 
Your Next Appointment time and date 
    

Detailed instructions and information are listed below.  



Take a few moments to check out our helpful Online Appointment Calendar and see how easy it is to verify when your next session is, check your appointment status, see what appointments are available, schedule a new session or cancel an existing appointment and re-schedule.
 

All of the submitted contact information, as well as the scheduling process, is done through an encrypted and confidential online connection, with each client only having access to their own account information by using a password.



Available Appointment Times  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  .
Now with our Online Calendar you can easily find out if we have any openings that will fit your schedule.  If you don't happen to see any times online that fit, then give us a call and we might have something that is due to open up and it just isn't on the calendar yet.

1.  Click here to view our Online
Calendar 
2. Select a day that you would like to check for available times.

Additional Selections
From the Calendar screen, you will have the opportunity to make the following selections, if you would like to continue further:


Make an Appointment - Select and schedule a session.
My Calendar - Shows your appointment on specific days that you select.
My Appointments - Lists all of your appointments and the appointment status of each.

My Profile - Your current contact information. 
 


Make an Appointment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Simply check our Online Calendar for available appointments.  To allow enough time for the
review-&-confirmation process of your appointment request, a minimum of two days advanced notice is required.

1st Time Scheduling Online Sessions
1. Click here to view our Online 
Calendar 
2. Select a day that you would like to schedule and check for available times.
3. Enroll as a "New Client", give your name and contact information.
4. Select a time that is listed as open,
5. Click "Make an Appointment".

A helpful reminder email notice will be sent to you before any appointments that you have scheduled online.  

Important Note
Your reserved appointment time will have the status of "Pending Confirmation" until it has been reviewed and accepted by our office.

You will receive an email notice either confirming or denying your requested appointment.

Once you receive a confirmation notice, then you have secured your appointment and are financially contracted to submit payment for your reserved time unless our office receives a 24-hour advanced notice of cancellation.

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New Clients  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
As you look for a new therapist, it can frequently become time consuming having to call around leaving phone messages in order to determine who might have appointments available.

Now with our Online Calendar, you can easily find out if we have any openings that will fit your schedule.  If you don't happen to see any times online that fit, then give us a call and we might have something that is due to open up and it just isn't on the calendar yet.
 

1st Time Scheduling Online Sessions
1. Click here to view our Online 
Calendar 
2. Select a day that you would like to schedule.and check for available times.
3. Register as a "New Client", give your name and contact information.
4. Select a time that is listed as open 
5. Click "Make an Appointment"

4
Phone contact is required prior to accepting your initial reservation so we can discuss your questions, your needs and to determine if our services will fit well with your needs.  In most cases, we can connect by phone the same day that you are inquiring about making an appointment.
  

Please Provide This Insurance Information
1.  Name of your insurance company
2. Name of the policy holder and their date of birth
3. The ID number from your insurance card or your social security number
4.  Names and dates of birth of each person who will be attending sessions
5.  Authorization number (if applicable) and number of sessions allowed
6.  Your main topics of concern

A helpful reminder email notice will be sent to you before any appointments that you have scheduled online.
 

 
Important Note
Your reserved appointment time will have the status of "Pending Confirmation" until it has been reviewed and accepted by our office.  

You will receive an email notice either confirming or denying your requested appointment.

Once you receive a confirmation notice, then you have secured your appointment and are financially contracted to submit payment for your reserved time unless our office receives a 24-hour advanced notice of cancellation.


Current Clients  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Save time by avoiding that irritating phone tag process!  Quickly find out when your next appointment is, schedule, cancel and re-schedule an appointment.
 .
Already Registered User
1. Click here to
Log In  to our Online Appointment Scheduler
2. Select a day that you would like to schedule.and check for available times.
3. Select a time that is listed as open
4. Click "Make an Appointment".




1st Time Scheduling Online Sessions
1. Click here to view our Online  Calendar 
2. Select a day that you would like to schedule and check for available times.
3. Register as a "New Client", give your name and contact information.
4. Select a time that is listed as open
 
5. Click "Make an Appointment".


A helpful reminder email notice will be sent to you before all appointments that you have scheduled online.  

Important Note
Your reserved appointment time will have the status of "Pending Confirmation" until it has been reviewed and accepted by our office.

You will receive an email notice either confirming or denying your requested appointment.

Once you receive a confirmation notice, then you have secured your appointment and are financially contracted to submit payment for your reserved time unless our office receives a 24-hour advanced notice of cancellation. 

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Re-Scheduling  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
With our Online Appointment Scheduler, you don't have to wait for regular office hours to roll around when you need to make a change with your scheduled sessions.   Simply check our Calendar to see what appointments are available and submit your request for different appointment.  

Part 1 - Cancel Existing Appointment
1. Click here to 
Log In  to our online appointment scheduler.
2. Go to "My Appointments" and select the appointment you wish to cancel.
3. Select "Cancel Appointment".

Part 2 - Schedule New Appointment
1. Go to "My Calendar".
2. Select a day that you would like to re-schedule.and check for available times.
3. Select a time that is listed as open
4. Click "Make an Appointment".

A helpful reminder email notice will be sent to you before any appointments that you have scheduled online.  

Important Note
Your reserved appointment time will have the status of "Pending Confirmation" until it has been reviewed and accepted by our office.  

You will receive an email notice either confirming or denying your requested appointment.

Once you receive a confirmation notice, then you have secured your appointment and are financially contracted to submit payment for your reserved time unless our office receives a 24-hour advanced notice of cancellation. 


Cancel Appointments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
It only takes a moment to let our office know that you need to cancel an appointment.  Here's the online process.

By Internet
1. Click here to 
Log In  to our appointment scheduler.
2. Go to "My Appointments".
3. Select the appointment you wish to cancel
4. Click "Cancel Appointment".

By Phone
Call our office to specify which session you would like to cancel.

Even if you miss the 24-hour advance notice deadline for canceling, please call anyway so someone on the waiting list can use your appointment time.

Important Note
Once you have an appointment scheduled and confirmed, you are financially contracted to submit payment for your reserved time unless our office receives a 24-hour advanced notice of cancellation. 


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Note: The use of this web site or email link does not 
in any way imply a patient-therapist relationship.

 

Payment Methods


 

4 Schedule Online Now  3
No More Phone Tag!



Visa -  Mastercard
Personal Check
Insurance




Private Pay Patients               
Simply bring a check or credit card and have that ready at the beginning of each session. 


In-Network Patients              
Our office verifies your benefits, provides you with your remaining deductible amount, number of sessions allowed, and submits any required clinical information to your insurance.


Out-of-Network Patients         
Receive benefits directly from your insurance. 
Check or credit card payments required at each appointment.

We have helpful submission tips, office receipts and approved claim forms for patients who use their insurance out-of-network. 


Monthly Payments                    
Individuals and families with very busy schedules  sometimes use a monthly payment schedule to streamline the process even further.


Military Families                    
Confidential support for individuals and families using your Ceridian, TriWest, TriCare insurance.  Free sessions through Military OneSource.   www.militaryonesource.com at 800-342-9647. 


24-Hour Cancellation             
Your appointments are very important and they require a full 24-Hour notice in order to release your financial obligation. 

If you use insurance, please note that they will not cover missed sessions or late cancellations.  These  remain your  financial obligation.


Call our office to determine which billing method will work best for you. 


Contact Us  -  About Us         
  925 831-2442


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Knowing others is wisdom.
Knowing yourself is Enlightenment.

                    Lao-tzu

 

 

Copyright 1995 - 2016  Wellspring Psychotherapy  All Rights Reserved